Use of private information policy

Last updated: 23-05-2018

I respect the EU’s General Data Protection Regulations (GDPR) and this policy explains how I collect and treat any information you give to me. You won’t find any complicated legal terms or long passages of unreadable text. I have no desire to trick you into agreeing to something you might later regret.

My policy covers

Why do I value your privacy

I value your privacy as much as I do my own, so I am committed to keeping your personal and business information safe. I am uncomfortable with the information companies, governments, and other organisations keep on file, so I ask for only the bare minimum. I will never use your personal information for any reason other than why you gave it, and I’ll never give anyone access to it unless I am forced to by law.

How do I collect information

If you contact me, I ask for contact information including your name and email address so that I can reply to your enquiry. My website doesn’t use cookies or scripts that were designed to track the websites you visit. I don’t use analytics or native social media ‘like’ or ‘sharing’ buttons which also build profiles of your internet activity.

I collect your name, email address when you sign up for my newsletter. I also ask to provide your preferred language since I can communicate in Dutch, French and English.
I ask for your account and contact information when you hire or buy something from me. Occasionally, I might receive your contact information from someone else. If I do, I protect it in exactly the same way as if you give it to me directly.

What information I hold

When you contact me by email or through my website, I collect your name and email address. A telephone number, your address and the company you work for, only if you’ve given me that.
If you sign up for a newsletter, we only collect your email address and a preferred language. When you buy something from me, I collect your name, email address, phone number, and a delivery address.
If you do business with me, I also collect your business name and bank details and keep records of the invoices I send you and the payments you make. I do not use any ecommerce platform. I never have access to your credit card information.

Where I store your information

When you contact me by email or through my website, I keep your information in Mail. If you sign up for a newsletter, I store your email address in Mailchimp, which is the marketing platform I prefer. When you buy something, your information is stored in a file on my personal computer.

What I use your information for

I occasionally use your contact information to send you details and updates about upcoming exhibitons and new projects. When I do, you have the option to unsubscribe from these communications and I won’t send them to you again.
I will use your information to send you invoices, statements, or reminders.

Who’s responsible for your information

I am responsible for the security of your information. You can contact me by email if you have any concerns about the information I store.

Who has access to information about you

When I store information in my own systems, I am the only one to have access.

The steps I take to keep your information private

Where I store your information in third-party services, I am again the only one to have access and I keep my passwords safe. The computers I use are all encrypted using FileVault (MacOS) and are protected by a passcode access. These computers ask for authentication whenever they’re started or after 5 minutes of inactivity. My mobile devices are also protected by a passcode.

How to complain

I take complaints very seriously. If you’ve any reason to complain about the ways I handle your privacy, please contact me by email.

Changes to the policy

Respecting privacy is an ongoing process. My policy might change because of new regulations but also because I might evolve from the status of an independent freelance artist to an organised art business with more people involved. If I change the contents of this policy, those changes will become effective the moment I publish them on my website.



Note:
This privacy policy was written based on (Data) Protection Racket: GDPR privacy policy template for web professionals by Andy Clarke.

Contact: hans—at—hansup—dot—be - Twitter: @hansup - Subscribe to Newsletter